Terms and conditions

Please, read the CubaTravelsClub Terms and Conditions carefully.


This website is operated by CubaTravelsClub, an online distribution channel of tourist products handled by leading Service Providers in Cuba.

Read carefully this Terms and Conditions. By using this web site or booking any of CubaTravelsClub's products, You accept this Terms and Conditions. Every reference to You indicate All the persons who will enjoy our products and services with You.

Relating to hotel booking

Payment & Cancellation Policy

Payment and Cancellation Policy is defined specifically by each service provider and will be shown to you before booking any tourist product. You should read carefully and accept Payment and Cancellation Policy before booking.

Payment and Cancellation Policy is detailed at the Terms and Conditions linked to each hotel and it is applicable one you have paid for your reservation.

Accommodation and Rates

Hotels will provide accommodation to the person under whose name the reservation was made and to the exact amount of accompanying persons included at the reservation. The reservation holder should be present at the Check-In.

Although Check-In and Check-Out times may vary from one hotel to another, usually rooms are ready at 16:00 hours and should be given back before 11:00 hours of the departure day. The amount of guests per room will depend on the number of beds provided by the hotel.

Policy about Children

Policy about Children is defined specifically by each service provider and will be explained to you before booking any of our products. Policy about Children is detailed at the Terms and Conditions linked to each hotel.

Changes to this policy may occur due to offers and price promotions, in which cases it will be detailed at the hotel's description.

General conditions

Obligations when using our web site

  • You assure to be over 18 years old, have legal capacity to use this web site and will respect legal obligations for any responsibility you may incur in as a result of using this web site.
  • You assure that all personal information given during the reservation is accurate and you accept financial responsibility for all transactions made under your name or account.
  • The information of this website should only have personal uses, without commercial purposes.

We do NOT warrant that the Site is free from computer viruses or other properties that may cause loss or damage.

CubaTravelsClub or its distributors are NOT responsible for the documentation required for your travel to Cuba.

Accuracy of information

CubaTravelsClub and its suppliers have taken reasonable care to ensure accuracy of the site's contents and they are published in bona fide. All published information has guidance purposes and it subject to change at any time.

Use of personal information

CubaTravelsClub makes every effort to ensure that the information you exchange with us on-line, including personal information and credit card details, is treated as securely as possible to protect information sent between your browser and our systems.

Links to third party sites

This website contains third parties hyperlinks, used by CubaTravelsClub for your reference and convenience only. CubaTravelsClub does not own or control contents of those websites and it is not responsible for its contents.

Force majeure

CubaTravelsClub and its distributors are not responsible for reclamations, losses, expenses, delays or enjoyment loss, of any nature or type, affecting the traveler, accompanying persons or group members, arising as a consequence of events which are out of CubaTravelsClub-or-its-distributors' control. The term Force Majeure includes, but is not limited to, natural disasters, fires, strikes, blockades, insurrections, demonstrations, earthquakes, acts or restrictions made by government authorities, or any other reason beyond CubaTravelsClub's control.

Liability disclaimer

The information, products and services published on this website may include inaccuracies or typographical errors. Changes are periodically added to the information set forth on this website. CubaTravelsClub, its affiliates, and/or their respective suppliers may make improvements and/or changes in this website at any time.

CubaTravelsClub reserves the right to amend these Terms and Conditions at any time.